Coaching skills for managers

Up to
Online via Zoom

The slide deck will be sent to participants at the end

Who’s this for?

People managers




Coaching is a form of development in which an experienced person, called a coach, supports a learner in achieving a specific goal, or solving an issue. As a manager, you can use powerful coaching techniques to help your direct reports with motivation, problem solving, productivity, creativity, performance issues, and more. 

Coaching is an effective tool that helps decrease attrition, improve engagement and boost morale. It has become one of the most essential skills to have in your toolkit as a manager or leader.

During this workshop, we will:

  • Learn what coaching is (and isn’t) 
  • Explore how coaching is different from mentoring, training, and telling
  • Learn a framework for an effective coaching session
  • Discover coaching assessment tools
  • Practice coaching sessions, in which you will get to practice coaching others, as well as receive coaching from our expert presenter.

After the workshop, you will have learned:

  • How to apply your coaching skills to solve management challenges
James Jeffley


James Jeffley

James Jeffley is an award-winning, international speaker and trainer; a professional coach and published author; a professional musician and ordained minister.  

James has over 25 years of practical, proven business and leadership experience as a manager, executive, entrepreneur, trainer, facilitator, minister and business owner. 

He has over 20 years of corporate training & coaching experience, helping thousands of adults across the US, UK, Canada, Malaysia, Australia and the UAE improve essential personal and professional skills. 

An accomplished speaker, James is a two-time finalist in the Toastmasters International World Championship of Public Speaking.  

Here’s what others say about James:

“From the opening session to the close of the meeting (which, to everyone assembled, came too soon – a First!), James provided outstanding guidance and insight. His contributions elevated the level of engagement and real learning during the meeting to a level I had not anticipated. His powerful and persuasive voice, his quiet passion, and his well-constructed presentation combined to win over even the most “stuck-in-their-ways” attendees. 

I am deeply grateful for James’ substantial contributions to CDG’s leadership development efforts. I can, and do, recommend him highly, and with absolute confidence that he can help other companies that are also intent on developing the leadership capability of their managers and employees.” 

- David L. Malmo, President Continental Data Graphics, a Boeing Company


“Being at the precipice of the most important role in my career, I sought out James because of his own great speaking abilities. He coached me through some misperceptions I had about myself and helped build my confidence which allowed me to deliver the most impactful presentation of my life. I am now enjoying that new role thanks in large part to James' valuable coaching. I would highly recommend James Jeffley!” 

- MP, Deloitte

Here’s what James says:

“What I truly value most is connecting with people and helping them discover their own brilliance...their own strengths...and to give some tools and insights to help them elevate their consciousness to think and act in new, and better ways to produce the results they want."

Read more

They've worked with people at

Clif bar
City of Oakland
US Environmental Protection Agency
Robert Half
County of Santa Clara
First Republic Bank


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