Effective communication is key to team and organizational performance, but most people struggle to communicate with clarity, conviction, and kindness. When it comes to tough conversations or communicating in the face of resistance, many people sugar coat, avoid altogether, clumsily land the message or react defensively. Traditional efforts to improve communication focus on models or strategies that, while valuable, overlook one key factor: the internal work that is needed to communicate in an effective way. Developing a powerful communication style requires we attend to important inner work such as perceptions, mindset, emotional responses, energy, and intentional practice. This series is designed to offer a guide to upgrading the inner game of communication so you can lead with clarity, conviction, and kindness and develop a culture of feedback on teams.
Session 1: The Inner Game of Communication Part 1
Session 2: The Inner Game of Communication Part 2
Session 3: Giving and Receiving Feedback