Have you had difficult conversations at work before? Have they gone well? Have they gone horribly? Being able to have a difficult conversation is part of the manager’s essential skills toolkit. We all have to face this challenge at least once in our life. For most of us, it isn’t something we can do on a whim. It can be uncomfortable and stress-inducing, but fortunately there are tools that can help us prepare so that our conversation is constructive and thoughtful.
This workshop is a hands-on one in which participants will have the opportunity to discuss real-life scenarios and practice their own conversation skills.
During this workshop, we will:
After the workshop, you will have learned: