Effective communication is key to team and organizational performance, but most people struggle to communicate with clarity, conviction and kindness. When it comes to tough conversations or communicating in the face of resistance, many people sugar coat, avoid altogether, clumsily land the message or react defensively. Traditional efforts to improve communication focus on models or strategies that, while valuable, overlook one key factor: the internal work that is needed to communicate in an effective way.
Developing a powerful communication style requires we attend to important inner work such as perceptions, mindset, emotional responses, energy and intentional practice.
This session is designed to offer employees at all levels a guide to upgrading their inner game of communication so they can lead with clarity, conviction and kindness and support a culture of courageous communication on their teams.